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INFORMATIONS
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Pricing :

Prices are according to category of accommodation , vehicles and others services mentioned on each tour programme.

Reservations

The reservation should be sent by fax, mail, or e-mail to :

Mekong Boats Vietnam Head Office
Add : 137 Hang Bac Street - Hanoi - Vietnam
Tel : (084.04) 399 313 68 - 3926 0804 - Fax : (084.04) 3926 4651 - Hotline : 091334 0524
Email : mekongboatsvietnam@gmail.com - mekongboatvietnam@gmail.com
Website : www.mekongboatsvietnam.com

The reservation is effective only when you already reconfirmed it and transfer a certain deposit to : Kim tours - Vietnam Travel

Confirmation [ Top]

You should reconfirm your reservation and send deposit to Kim tours at least 10 working days before your arrival in Vietnam. Your reservation is effective only when you have done this confirmation already.

Cancellation [ Top]

If a client decides not to participate in the tour the deposit will be forfeited to cover communication expenses and cancellation charges.

Deposits [ Top]

Mekongboatsvietnam.com must receive a deposit from the client as 50 % of total tour cost at least 7 working days before the client's arrival. Deposit should be sent by bank draft or transfer to bank account of Kimtours.

Payment [ Top]
After customers arrive in Vietnam the balance will be regulated or transferred to our bank account of Mekongboatsvietnam.com

Credit transfer of which expenses are with the load of Client/Agency will be carried out through the above account

Liquid: only after the agreement of the two parts

Travellers'cheque: only after the agreement of the two parts; 2.5% of expenses are with the load of Client/ Agency

Credit card: [ form of authorization ] in the event of payment by credit card, 3% of expenses are the responsibility of the customers who will have to print the card of credit and fill in, then fax it to us by the following number: (84.4) 39264651. The original copy of this filled card and photocopies of your credit card will have to be sent to Mekongboatsvietnam.com, that is regarded as the final and legal proof of your payment with Mekongboatsvietnam.com
As of the payment of and installment or balances on behalf of Client/ Agency,Mekongboatsvietnam.com will draw up the acknowledgement of delivery which will give to Client/ Agency before or with the arrival of the travelers in Vietnam.

Insurance [ Top]

upon request. Insurance fees is 1.5USD/day/ person, cover with accident insurance up to 1000 USD (one thousands US dollars) at Vietnam Insurance Company (BaoViet ).

Meals [ Top]

Breakfast is not always included. We let you have more choices of lunch or dinner and your total tour cost can be reduced. Generally in remote areas you should let Mekongboatsvietnam.com take care of your meals because it probably quite difficult for you to arrange it on your own.

Budget hotels: Generally these are small guest houses or minihotels: basic room with or without A/C, private bathroom.

tandard hotels: The predominant level of accommodation. A/C, satellite T.V, adequate restaurant for breakfast if not lunch and dinner, IDD line at reception, worthy of 2stars to 3 stars international hotel .

Deluxe hotels: Worthy of 3stars to 5 stars international hotel. A/C, 24 hour room service, often large rooms and good views, choice of oriental and western cuisine, IDD lines in each room, business centre, etc

COMPANY PROFILE
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Hotel in Hanoi old town
Sapa Vietnam Tours

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Email: mekongboatsvietnam@gmail.com - Call Us : Outside Vietnam : 084 91334 0524 - Inside Vietnam : 091334 0524